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Strategies that work

Jan Dwyer


Partial list of clients Jan has served:


  • The Boeing Company
  • The Weyerhaeuser Company
  • Medtronic-Physio Control
  • Philips Oral Care
  • Starbucks Coffee Company
  • Miller Brewing Company
  • Comcast
  • Providence Health Care
  • Capital One
  • Getty Images
  • Safeway
  • Sound Publishing
  • State Farm Insurance
  • Washington Manufacturing Services
  • Cascade Orthopaedics
  • WRQ
  • Providence Health Care
  • B-Squared
  • Centralia College
  • Northshore School District
  • Bellevue Community College
  • Seattle University
  • University of Washington
  • Highline Community College
  • Green River Community College
  • Evergreen State College
  • Olympic College
Non Profit
  • American Bible Society
  • Seattle’s Union Gospel Mission
  • New Options for Women
  • Pacific Job Corps
  • Kitsap County Sheriff’s Office
  • King County Library System
  • Department of Transportation (WA)
  • Department of Personnel (WA)
  • US Environmental Protection Agency
  • Homeland Security (State of Washington)
  • Los Angeles County
  • The City of Bellevue
  • Department of Revenue (WA)
  • DSHS (WA)
  • Department of Ecology (WA)
  • Department of Information Services (WA)
  • Department of Corrections (WA)
  • Department of Health Dept of Information Services (WA)
  • Division of Development Disabilities (WA)
  • Department of Revenue Interpretations and Technical Advice (WA)
  • Combined Campaign Fund Drive (WA)
  • Washington State Patrol (WA)
  • Department of Corrections (WA)
  • Dept of Vocational Rehab (WA)
  • Board of Industrial Insurance (WA)
  • Appeals State Board for Community and Technical College (WA)
  • Facilities and Services Licensing (WA)
Associations and Churches
  • International Association of Administrative Professionals (IAAP)
  • Women’s Accountancy Society
  • Kent Chamber of Commerce
  • Tacoma Chamber of Commerce
  • Rotary Club—Fife
  • Grace Community Church
  • University Presbyterian Church
  • Kent Covenant
  • Peace Lutheran
  • Bretheran Church—Pacific Northwest District


“Jan has a wonderful gift of making a meeting come alive. She will get more from the participants than they think they can give, and make you feel glad you came. She is the kind of trainer I want to contact when I need a successful training session because I know the results will be great.”
—Randy Ryan, Combined Fund Drive, Department of Personnel, State of Washington

”The participants in your effective communication workshop felt you were very insightful and you gave one of the best presentations of that type that they had participated in. Your open and honest approach provided a safe environment for staff to discuss and begin to resolve some of their personal issues regarding communication styles. We highly recommend you as a speaker/trainer/coach on communication and hope to see you here again in the future.”
—Christopher C. Bailey, Vice President, Human Resources and Legal Affairs, Centralia College

“Thank you so much for giving your incredible seminar. Members came up to me after the seminar and said it was one of the best they had ever participated in. Your enthusiasm, warmth, and dynamic speaking skills will get you far in life.”
—Laura Schultz, Washington DECA

“Jan, Thank you, thank you, thank you! The students truly enjoyed, appreciated, and loved you! Laura Smith is still talking about you and your influence on our youth!”
—Sunny Bertheau, Special Project Coordinator, Washington DECA

“As a former student of yours, on several occasions, I participated in many of the seminars you presented to Los Angeles County on both leadership principles and customer service programs. Believe me, when I report that the senior management officials, who participated with me in these classes, were of the same mind as I was. Together, we found them informative, participative, inspirational, and comforting. Your preparation, knowledge and presentation techniques amaze me.
…After participating in several of your seminars as a student, I had the further pleasure of participating in the Customer Service Programs with you as a fellow-presenter. In fact, I would really like all of America to know that I shared the rostrum with you on September 11, 2001. You were the strong one and you responded perfectly. You delivered while the rest of us were disoriented. Once you make a commitment, you really complete the job. Based on my personal observations, I personally think you are one of the most courageous persons I know.“

—James T. Austin, Division Manager, Contract Administration Division, Internal Services Department, Los Angeles County

“What a presentation you gave to our Chamber a few weeks ago! You certainly wowed the audience with a talk that hit home with our Chamber members—how teams can be that critical competitive edge in the marketplace. Many people commented that they enjoyed your session. Indeed, one woman said, ‘I could listen to her voice all day long.’ I appreciated your energetic and dynamic presentation style, your focus on getting us, as an audience, involved and learning together, and the ways you got us to identify and learn about different communication styles
…I was also impressed with your commitment to quality and excellence throughout our partnership. You were not interested in giving us a ‘canned’ speech—you made sure that you did research on the audience and it showed! Your flexibility sure make you an easy partner to work with! I would highly recommend you to any client who desires a quality training session or key note speaking event delivered by a professional in the business—who provides real take-home value.”

—Raul Vaca, Business Services manager, Kent Chamber of Commerce

“As a pastor working with a large church of over 3,000, I see a lot of individuals with many skills. Jan Dwyer is one of the most confident, reliable, and skilled trainers I have ever worked with.“
—Richard Gordon, Associate Director of Adult Ministries, Grace Community Church

“Jan was very sensitive to the needs of our employees and created a relaxed environment spiced with her infectious humor. Sometimes laughter is the best medicine and she instinctively knew when to interject it. Our employees were very complimentary of her and her style of delivery.”

—Alice M. Riley, Human Resources Manager, Miller Brewing Company

“The class was a success. I feel motivated, well prepared and most of all confident in expressing my feeling and ideas in a manner that will be well taken by others”
—Chatreese Beckett, HCA, State of Washington

“You have presented the faultless facilitation program to both our business breakfast and chamber university seminar series. In both cases, your presentations were wonderful. You received the highest praise from our audiences (and they are very discerning!). Your style and subject matter are of such caliber that you have set the bar higher for all of our future presenters.”
—Lynn Grubbs, Special Events Coordinator, Tacoma-Pierce County Chamber