Resources
RESOURCES
Equipping you and your team
![]() |
Over the years, Jan has written many articles for professional and professional religious magazines, journals and books.
Her chapters in Real World Career Development Strategies That Work and Chicken Soup For The Christian Soul 2 are well known and popular sellers (check out her Products page HERE!) In the meantime, samples of two of her articles appear below.

Managing the Survivors
We’ve seen it, read about it, or even experienced it. Downsizing, lay-offs, and workplace changes. Clearly, it’s a horrible thing to be laid off, and few people would willingly volunteer. But, there is often a silver lining for these people.
Download the entire article »

Making Christ Evident in Your Ministry:
Three Steps for Creating a Service Culture
A few years ago, I was part of a project which required that I fly monthly from Seattle to Los Angeles to deliver customer service training and quickly became a “regular” at a well-known hotel.
Download the entire article »
![]() |
Diversity in the workplace—State of Washington
Applying What You Know
Download the entire presentation »
Understanding the Diverse Workforce: Its a Matter of Respect
Download the entire presentation »
Group Competition Questionnaire
Download the entire presentation »
Diversity Test Assessment
Download the entire test and answers »
Other resources
Download the entire survey »
Some things simply defy definition!
How Do You Define What You Do?
Find out how a “Mom” defined what she does! »
Find out how a “Teacher” defined what she does! »
by Teacher and Award-Winning Poet, Taylor Mali